Contact
Last updated 2026-10-30
TAOX is a prepaid travel eSIM service operated in Alberta, Canada.
Support
Email support@taox.com from the address you sign in with. We reply within 2 business days.
For refunds, include the payment date and amount. For connection problems, include the country, when it happened, and your phone model.
Before you write
Usage and balance are updated with a delay of about 10 to 15 minutes. The How it works page explains installing the eSIM and adding balance.